Care included, bookings increased.
Your guests deserve a worry-free stay, and StayWell Health makes it easy. We provide on-demand telehealth services included in every booking, so guests can manage common urgent medical needs—like ear infections, UTIs, or prescription refills—without leaving their vacation. It’s peace of mind, convenience, and care, all in one seamless experience.
Benefits for property owners
StayWell Health isn’t just a service for guests—it’s a strategic advantage for property owners. Offering telehealth as a built-in amenity boosts guest satisfaction, increases occupancy, and sets your property apart from the competition. It’s a small investment that delivers measurable value, giving you happier guests and stronger bookings.
How the process works
1
Sign up
Property owners simply complete the form on our website or send us an email to get started.
2
Guests covered
Every guest automatically enjoys access to StayWell Health during their stay.
3
Care delivered
Our medical team provides remote urgent care, prescriptions, and advice.
Your vacancy goes down, your ratings go up!
Everything you need to know
Got questions? We’ve got you covered. Here’s how StayWell Health makes your stay safer and stress-free.
FAQ
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StayWell Health is a telehealth service you can offer as part of your rental. It gives your guests access to licensed medical providers for common health needs, making their stay more enjoyable and your property more attractive.
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By including StayWell Health, you differentiate your property, increase guest satisfaction, and boost repeat bookings. It’s a unique selling point that adds value, especially in luxury and rural markets.
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Our providers address common issues such as UTIs, rashes, ear infections, colds, prescription refills, and more. We help keep guests comfortable so they don’t have to interrupt their vacation.
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You pay a low monthly fee per property depending on potential guest capacity. Guests do not pay anything extra—it’s included as part of their stay. Most properties are able to include StayWell Health services for as low as $25 to $150 per month.
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Absolutely! “Telehealth included” is a strong feature to highlight in your listings and marketing materials. We’ll even provide suggested wording and promotional tools.
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No—insurance is not required. The service is fully covered by your subscription.
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If a guest’s condition requires in-person or emergency care, our providers will advise them on next steps. We help triage situations, offering reassurance and guidance.
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Yes. All medical information is confidential and protected under HIPAA. As an owner, you will never see guest health details.
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Setup is simple. Once enrolled, you’ll receive guest instructions and materials to include in your welcome book, email confirmations, or check-in guide.
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No. As the property owner, you are not providing medical care—you are simply offering access to an independent telehealth service. All medical care is delivered by licensed providers who carry their own malpractice coverage. Your role is limited to offering this as an amenity, so there is no added liability.
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Owners see value in higher occupancy rates, better reviews, and stronger differentiation in competitive markets. Guests appreciate the peace of mind, which translates into better ratings and more repeat stays.
